It kinda works but Needs some TLC

Please add the same powerful search features within the app, like there are online. It really just needs some love.

We need FULL iOS 9 support like universal search; multitasking capabilities; Touch ID; 3D force touch to view tickets. Its also really sloooooow. So slow, that my tickets often time out.

ZD are you guys seeing this? Will you guys be coming out with a fix? Professionals cant properly use your own app b/c its really terrible. The search is almost completely random in iOS. Theres no color coded anything. You cant search by organization. You cant filter searches in any way.
To make matters worse, mobile professionals cant even go online and use the actual web-based portal because its not working. Please help us guys.

brianprince1 about Zendesk, v3.9.1