good update with room for improvement
You really have to like the design of the new app but I do. It would be great if I could customize the views/the dashboard. eg I do not need the "recently rated" button. One big bug : the number of open Tickets on the dashboard is wrong, it does not show the open groups tickets when tapping on it. Upgraded more professional looking icon. no agerman language customization.
Gawrisch about
Zendesk, v3.0